Effective Date: 1st of Jan

Welcome to Palmeira. These Terms & Conditions govern your use of our website and the purchase of products from our online store. By accessing or using our website, you agree to comply with and be bound by these terms.

If you do not agree with these terms, please do not use our website.

1. General Information

This website is operated by Palmeira, based in the United Arab Emirates. Throughout the site, the terms “we”, “us”, and “our” refer to Palmeira.

We reserve the right to update or modify these Terms at any time without prior notice. Continued use of the website constitutes acceptance of those changes.

2. Eligibility

By using this website, you confirm that:

• You are at least 18 years old, or
  
• You are using the website under the supervision of a parent or legal guardian.
  

3. Products & Pricing

• All products are subject to availability.
  
• We reserve the right to limit quantities of any product.
  
• Prices are listed in AED unless otherwise stated.
  
• Prices may change without prior notice.
  

We strive to ensure product descriptions and pricing are accurate. However, we reserve the right to correct any errors.

4. Orders & Payment

By placing an order, you agree that:

• All information provided is accurate and complete.
  
• You are authorized to use the payment method provided.
  

We reserve the right to refuse or cancel any order for reasons including:

• Payment authorization failure
  
• Suspected fraud
  
• Product availability issues
  

In such cases, a full refund will be issued if payment has been processed.

5. Shipping & Delivery

Delivery timelines are estimates and may vary.

Palmeira is not responsible for delays caused by couriers, customs, or circumstances beyond our control.

Customers are responsible for providing accurate shipping details.

6. Returns & Refunds

• Refunds: We don't offer refunds unless there has been an error on our part.
• Returns: We do not accept returns or exchanges, except for damaged or defective items.
• 
  Exchanges : We happily accept exchanges for size in case of a fitting issue. If the requested size is unavailable, the item can be exchanged for another shirt of equal value.
  
  Damaged or Defective Items: Contact us within 7 days of receipt.
  
  

Contact Us: For inquiries, please contact @palmeira.ae on Instagram or info@palmeiraae.com 

Returns and refunds are governed by our Refund Policy.

Please review that policy before making a purchase.

We reserve the right to refuse returns that do not meet our policy requirements.

7. Intellectual Property

All content on this website, including but not limited to:

• Logos
  
• Images
  
• Product designs
  
• Text
  
• Graphics
  

is the property of Palmeira and may not be copied, reproduced, or distributed without written permission.

8. Limitation of Liability

To the fullest extent permitted under UAE law:

Palmeira shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

Our total liability shall not exceed the amount paid for the purchased product.

9. User Conduct

You agree not to:

• Use the website for unlawful purposes
  
• Attempt to hack, disrupt, or damage the website
  
• Provide false information
  
• Infringe on intellectual property rights
  

Violation of these terms may result in termination of access.

10. Governing Law

These Terms & Conditions are governed by the laws of the United Arab Emirates. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of UAE courts.

11. Privacy

Your use of this website is also governed by our Privacy Policy.

12. Contact Information

If you have any questions regarding these Terms & Conditions, please contact:

Palmeira

Email: info@palmeiraae.com
@palmeira.ae
United Arab Emirates , Dubai